TERMS & CONDITIONS
Last Updated: October 4, 2026
Welcome to Neisha Gonzalez Torres, LCMHC (“I,” “me,” or “my”). By accessing or using neishagonzaleztorres.com (the “Site”), you acknowledge these Terms & Conditions. If you do not agree with these Terms, please discontinue use of the Site.
1. Purpose of This Website
This Site provides general information about Neisha Gonzalez Torres, LCMHC, including psychotherapy services, coaching services, educational information, resources, and ways to inquire about or schedule services.
Information provided through this Site is for general informational and educational purposes only. Website content does not constitute individualized medical, psychological, mental health, or other healthcare advice and should not be relied upon as a substitute for care from an appropriately qualified professional.
Use of this Site does not, by itself, establish a therapist-client, coach-client, or other professional relationship.
2. Intended Audience
This Site and the services advertised through it are intended for adults age 18 and older.
Psychotherapy services are available only to individuals located in jurisdictions in which I am legally authorized to provide psychotherapy services at the time services are rendered.
Availability and eligibility for psychotherapy or coaching services may be subject to additional requirements discussed during consultation, intake, or enrollment.
3. Psychotherapy and Coaching Are Separate Services
I offer psychotherapy and coaching as distinct services.
Psychotherapy
Psychotherapy is a healthcare service provided within the scope of my professional mental health license. A therapist-client relationship is established only after appropriate screening and intake requirements have been completed, informed-consent documents and other required agreements have been completed, and we have mutually agreed to begin treatment.
Information on this Site is not psychotherapy and does not create a therapist-client relationship.
Coaching
Coaching is a non-clinical service and is not psychotherapy, mental health treatment, diagnosis, or medical care. A coaching relationship is established only after the applicable enrollment process and coaching agreement have been completed and we have mutually agreed to work together.
Coaching is not intended to replace psychotherapy, psychiatric care, medical treatment, crisis services, or other healthcare when those services are needed.
Submitting a website form, sending an email, scheduling a consultation, following me on social media, or otherwise interacting with my public content does not by itself establish either a therapist-client or coach-client relationship.
4. Educational and Informational Content
Information shared through this Site is intended for general educational and informational purposes.
Content concerning mental health, trauma, relationships, attachment, emotions, nervous system regulation, personal development, or similar subjects is not intended to diagnose or treat any individual condition.
Individual circumstances differ. Decisions concerning your mental health, medical care, or other professional needs should be made in consultation with appropriately qualified professionals familiar with your individual circumstances.
5. Crisis and Emergency Information
This Site, its contact form, email, social media accounts, and other general communication channels are not emergency or crisis services and may not be monitored continuously.
Do not use the website contact form, email, social media, or other non-emergency communication methods to seek help during an emergency or mental health crisis.
If you are experiencing an immediate or life-threatening emergency, call 911 or go to the nearest emergency department.
If you are experiencing a suicidal, mental health, or substance-use crisis in the United States, you may call or text 988 to reach the 988 Suicide & Crisis Lifeline.
If you are outside the United States, contact the emergency or crisis service available in your location.
6. Website Contact and Scheduling
The Site provides a general contact form for inquiries. Please do not submit sensitive medical, mental health, financial, or other confidential information through the general website contact form or standard email.
The Site may also link to SimplePractice or other third-party systems for consultation or appointment scheduling.
Submitting an inquiry or scheduling a consultation does not guarantee acceptance as a psychotherapy or coaching client.
7. Permitted Website Use
You agree to use this Site only for lawful purposes.
You may not:
Violate applicable laws or regulations;
Attempt to gain unauthorized access to the Site or related systems;
Interfere with the operation or security of the Site;
Introduce malicious software or harmful code;
Use Site content in violation of applicable intellectual property rights; or
Use the Site in a manner that could damage, disable, or impair its operation.
8. Intellectual Property
Unless otherwise indicated, original content created for and owned by Neisha Gonzalez Torres, LCMHC, including original written content, branding, educational materials, videos, graphics, and downloadable resources, is protected by applicable intellectual property laws.
You may access Site content for your personal, non-commercial use.
You may not reproduce, republish, distribute, sell, modify, or commercially exploit protected Site content without prior permission, except as otherwise permitted by law.
Certain photographs, fonts, graphics, software, or other materials appearing on the Site may be owned or licensed by third parties and remain subject to their respective ownership and licensing terms.
9. Third-Party Websites and Services
This Site may contain links to third-party websites and services, including scheduling platforms, client portals, social media platforms, professional resources, or other external services.
I do not control third-party services and am not responsible for their content, availability, security, privacy practices, or policies.
Your use of third-party services may be subject to their own terms and privacy policies.
10. Privacy
Use of this Site is also subject to the Privacy Policy available on this Site.
Information concerning the privacy of protected health information associated with psychotherapy services is addressed separately in my Notice of Privacy Practices.
11. Accuracy of Information and No Guarantee of Outcomes
I make reasonable efforts to provide accurate and useful information through this Site. However, information may change over time, and I do not guarantee that all Site content will always be complete, current, error-free, or appropriate for every individual or circumstance.
Psychotherapy, coaching, educational information, and other services do not guarantee any particular result or outcome.
Individual experiences and outcomes vary based on numerous factors.
Nothing presented on this Site should be interpreted as a promise or guarantee of a particular therapeutic, personal, professional, financial, relational, or other result.
12. Fees, Cancellations, and Service Agreements
Fees, payment arrangements, cancellation policies, refunds, insurance-related terms, and other financial policies applicable to psychotherapy or coaching services are governed by the agreements, informed-consent documents, or other policies applicable to the specific service.
Information displayed on this Site concerning services or fees may be updated periodically.
13. Website Availability and Limitation
I make reasonable efforts to maintain the Site but cannot guarantee uninterrupted or error-free access.
To the extent permitted by applicable law, I am not responsible for losses resulting solely from temporary Site unavailability, technical problems, third-party service interruptions, or reliance on general informational content provided through the Site.
Nothing in these Terms is intended to limit any right or responsibility that cannot legally be limited.
14. Accessibility
I aim to provide a website experience that is reasonably accessible.
If you experience difficulty accessing information or functionality on this Site, please contact:
neisha@neishagonzaleztorres.com
I will make reasonable efforts to provide the requested information or address accessibility concerns.
15. Changes to These Terms
These Terms & Conditions may be updated periodically to reflect changes to the Site, services, business practices, technology, or applicable requirements.
The current version will be posted on this page with an updated “Last Updated” date.
Continued use of the Site following an update constitutes acknowledgment of the then-current Terms to the extent permitted by applicable law.
16. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by applicable law.
17. Contact Information
Questions regarding these Terms & Conditions may be directed to:
Neisha Gonzalez Torres, LCMHC
Website: neishagonzaleztorres.com
Email: neisha@neishagonzaleztorres.com
Phone: (774) 243-2272